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Cigna links executive pay to customer satisfaction
Cigna links executive pay to customer satisfaction as insurers face scrutiny
By Sriparna Roy (Reuters) - U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive compensation to customer satisfaction as part of sweeping measures to address widespread criticism over medical care denials and delays.
Cigna to accelerate prior authorization and tie executive pay to member satisfaction
Initiatives include adding new concierge teams to support customers experiencing challenges with claims payments.
Cigna to link executive pay to customer satisfaction
Leading health insurers such Cigna, UnitedHealth Group and Elevance Health have recently acknowledged flaws in the healthcare system.
Health insurer Cigna says it will simplify claims process amid scrutiny
Cigna will roll out measures to simplify the process for physicians to submit claims and prior authorization requests, the U.S. health insurer said on Monday. The killing of Brian Thompson, the head of UnitedHealth's insurance unit,
Cigna Misses EPS: What It Means for the Health Insurance Industry
Leading health insurer Cigna Group Inc. (NYSE: CI) was praised for having the foresight to divest its Medicare Advantage (MA) business before rising acute care utilization rates would impact its medical care ratio (MCR) or medical benefits ratio (MBR),
22h
Cigna Vows Accountability Amid Public Anger After UnitedHealthcare CEO Slaying
Cigna is implementing changes to improve accountability, transparency and customer support amid anger at health insurers ...
Fierce Healthcare
1d
Cigna unveils new initiatives aimed at improving customer experience, driving value
Cigna is officially kicking off a multiyear effort designed to "meaningfully" change the experience of its members. | Cigna ...
Benefits Pro
1d
Cigna Group announces plans to reform prior authorization, improve service
The Cigna Group will spend up to $150 million to reform its prior authorization, patient advocacy and provider services this ...
2h
Cigna price target lowered to $375 from $390 at Truist
Truist lowered the firm’s price target on Cigna (CI) to $375 from $390 and keeps a Buy rating on the shares. The firm is adjusting its model ...
Modern Healthcare
5d
Cigna to spend $150M to improve prior auth, patient advocacy: CEO
Cigna Group CEO David Cordani said the company will make investments this year to improve patient and provider experiences ...
Managed Healthcare Executive
17h
Cigna Reveals Multi-Year Plan to Simplify Healthcare, Boost Transparency and Improve Patient Support
This follows the company’s recent earnings call, where executives discussed the organization’s growth and future plans, ...
5h
Cigna price target lowered to $341 from $370 at Wells Fargo
Wells Fargo analyst Stephen Baxter lowered the firm’s price target on Cigna (CI) to $341 from $370 and keeps an Equal Weight rating on the ...
5d
Cigna taking steps to lower out-of-pocket cost of prescription drugs
Cigna's Evernorth Health Services said on Wednesday its actions will enhance transparency about the company's negotiations.
6d
Cigna Plans to Limit Out-Of-Pocket Drug Costs for US Patients
Cigna Group plans to limit patients’ out-of-pocket expenses for medications as the insurer faces pressure from Washington ...
1h
on MSN
Here’s Why The Cigna Group (CI) Declined in Q4
Aristotle Atlantic Partners, LLC, an investment advisor, released its “Core Equity Strategy” fourth quarter 2024 investor ...
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