Note the order of the punctuation: Quotation mark, citation, and then period. If only part of a quote is needed, it is possible to omit information and replace it with ellipses. Ellipses (. . .) are ...

A quotation is a phrase taken directly from a text or speech. These punctuation marks should contain the words taken from the text: In A Christmas Carol by Charles Dickens the character of ...

With dialogue, specific punctuation is needed. Most often, commas and periods go within the quotation marks, but there are some forms of punctuation and examples that go outside of the quotation marks ...