Every day, 911 dispatchers across the nation report for duty, ready to answer the call — often from someone experiencing the worst moment of their life. These highly trained professionals serve as the ...

“That’s significant.” Both social services and 911 dispatch leaders credit a foundation of trust for building a successful system. “We had to have really solid conversations with ...

New training enables Radio and Phone operators to better serve residents Residents who call 9-1-1 for emergencies in Rockland County may soon notice some new and different questions asked by the Radio ...