Police officers and firefighters from agencies around Santa Cruz County traveled from the regional 911 center in DeLaveaga ...

Every day, 911 dispatchers across the nation report for duty, ready to answer the call — often from someone experiencing the worst moment of their life. These highly trained professionals serve as the ...

“That’s significant.” Both social services and 911 dispatch leaders credit a foundation of trust for building a successful system. “We had to have really solid conversations with ...