Shawnta Privette, Baltimore City's first African-American CAD Technical Manager, breaks barriers in public safety and communications.

Every day, 911 dispatchers across the nation report for duty, ready to answer the call — often from someone experiencing the worst moment of their life. These highly trained professionals serve as the ...

Criminal justice students at Jefferson County Joint Vocational School have passed their National Emergency Communications ...

Legislation setting work requirements to receive Medicaid and SNAP benefits was approved by a Senate appropriations ...

When individuals in crisis call 911 in Minnesota, “Travis’ Law” requires dispatchers refer mental health calls to trained crisis responders where available. In 2024, 5 INVESTIGATES ...

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Payton Timmons received the Emergency Health Services Federation Clinical Save Commendation for his role in the Dec. 31 ...

Two high-level project insiders have come forward alleging the company NGA and the Cal OES failed to thoroughly test the ...

Linda Becerra Moran died on February 27 after nearly three weeks on life support. On Sunday, the LAPD released video of her ...

A Corbin Police Department dispatcher and a Whitley County 911 dispatcher were among the 26 dispatchers from across the state ...

LONGVIEW, Texas — The Longview Police Department fired up the grills to honor and support the family of a longtime 911 dispatcher. Casey Lawson, who served as a dispatcher for 22 years ...