Microsoft launched its AI-powered Security Copilot a year ago to bring a chatbot to the cybersecurity space, and now it’s ...

Across industries, GenAI adoption is no longer optional—it’s a necessity for businesses that want to remain competitive.

As conversational AI becomes more pervasive, organizations face two challenges: to adopt these systems quickly and to ensure ...

Deloitte launched an agentic AI platform that it says will reduce costs by 25%, but questions remain about how its workforce will use the tool.

The evolving CCaaS market is redefining customer interactions, demanding a strategic reimagining of engagement.

Agentic AI has emerged as the latest permutation of generative AI, enabling autonomous functionality as a way to deliver ...

Bills wide receiver Keon Coleman hosted an event with troops and was challenged to get Josh Allen on FaceTime.

If you’re a US citizen, “you have the right to say no” to a search, “and they are not allowed to bar you from the country,” ...

Don't worry, your iPhone isn’t playing favorites or forcing you to answer that one call you’ve been avoiding. While there ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences.