If computer capabilities are accelerating at a speed no human can muster, service doesn’t need to be stagnant. Following the need for game-changing technology to manage customer interactions with ease ...

And they have come as close as anyone ever has to answering the most unanswerable ... For two years, the league went fully automated. Under this system, the Hawk-Eye technology would call every ...

GTC, Nvidia’s biggest conference of the year, starts this week in San Jose. We're on the ground covering all the major ...

Israeli AI systems developer AI21, founded by Prof. Amnon Shashua, Prof. Yoav Shaham and Ori Goshen, which operates in the ...

A recently discovered patent reveals how Alexa+ combines voice capabilities with Rufus's product intelligence, transforming ...

Bernard Moses had been ferrying passengers around Chicagoland as an Uber driver. After dropping off his umpteenth passenger ...

As a result, clients will typically work with “bots” or AI-led prompt response systems when they call in. While automated answering services can be helpful in certain contexts, previously ...

AI agents are poised to transform the enterprise landscape, from automating mundane tasks to driving customer service and ...

Haier, one of China’s biggest home appliance makers, plans to take control of loss-making industrial robotics firm Step Electric as the country’s traditional manufacturers join a wave of ...

A recent paper from LG AI Research suggests that supposedly ‘open' datasets used for training AI models may be offering a ...