David Bell, founder and CEO of CloneOps.ai, discusses the advantages of its new AI-driven voice agents and how streamlined ...

State law enforcement officials are warning Californians Wednesday to take steps to protect themselves amid new reports of ...

State law enforcement officials Tuesday warned Californians to take steps to protect themselves amid new reports of ...

Cowboys make strategic financial moves, but their approach to free agency remains cautious as they look to bounce back from a ...

And he dropped a cheeky comment by admitting it would be the icing on the cake if her boyfriend Cleary decides to play for ...

NRL CEO Andrew Abdo has revealed he hopes Mary Fowler's heritage will help grow rugby league in PNG and make the new team a ...

These AI agents function continuously, processing incoming calls at any hour, which addresses the traditional limitations of human-staffed call centers bound by working hours and time zones. The ...

Teleperformance, the world’s largest call center operator, is relying on artificial intelligence technology to “neutralize” the accents of English-speaking Indian customer service agents in ...

In a YouTube demonstration, two AI agents engaged in a simulated customer service call regarding a hotel booking. Upon recognising that both were AI assistants, they abandoned traditional human ...

The hotel chatbot suggested switching to Gibberlink, a secret mode of communication. It looks like a scene from a dystopian sci-fi film. Why do we say that, you ask? If two devices talking to each ...

"What if an AI agent makes a phone call, then realizes the other person is also an AI agent? At the ElevenLabs London Hackathon, Boris Starkov and Anton Pidkuiko introduced a custom protocol that ...