At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences.

AI agents are the next frontier of AI assistants, going beyond answering questions to performing tasks. Qualtrics is implementing agents so its technology can interact directly with customers to ...

It is hard to imagine any large organisation without a chatbot or AI assistant these days. But do they really answer ...

As businesses seek to optimize efficiency while maintaining high customer satisfaction, AI-driven assistants have emerged as ...

Success with AI won't be about having the most advanced algorithms—it'll be about finding practical ways to use the ...

By leveraging AI to augment their processes, customer experience and product offerings, banks can personalize services, ...

Businesses are using AI for more than answering the phones. Jagriti Dawar, branch president for RobotLab of Eastern ...

Bengaluru's Bellandur and Whitefield residents face over 36 hours of power outage, with no clear resolution from BESCOM.

SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced an expanded collaboration with NVIDIA, integrating NVIDIA AI Enterprise to accelerate inference ...

With all of the reductions in the federal workforce going on, it threatens the service citizens get from the federal government.

A Portuguese brokerage is using an AI interactive real estate agent capable of doing home tours and answering questions.

AI agents are poised to transform the enterprise landscape, from automating mundane tasks to driving customer service and ...