CRM's recent selloff presents a compelling buying opportunity, supported by the durable enterprise demand for agentic AI ...

Speaking at the seminar "AI Revolution 2025: A New Paradigm of New World Economy," hosted by Krungthep Turakij, IBM ...

With less than half of consumers happy with the service they receive and only 16% of agents satisfied with their roles, ...

Adobe has unveiled its latest strategy and product offerings for agentic AI, enhancing its Adobe Experience Platform (AEP) ...

Agents. AI agents. Days after I analysed the Agentic AI developments, Microsoft has made its biggest and most serious pitch ...

A number of prominent software stocks have sold off this year - reflecting fears about government cutbacks and a potential recession, as well as artificial-intelligence benefits that haven't ...

If you receive an email about a fine dining deal a few minutes after buying a luxury watch, don’t be surprised. This is just ...

“The era we’re in now is called the era of reasoning AI which is going to be the foundation layer of the next era of AI, or ...

The proliferation of advanced artificial intelligence innovations and solutions is fueling the rise of cybercrime.

Coming on the heels of this year's Adobe Summit, the CRM Playaz were joined by Daniel Sheinberg, Senior Director of Product Management at Adobe, to learn how new offerings like Agent Orchestrator and ...

This week - amidst the hype machine, agentic AI use cases are surfacing - I rate a couple of them for you. Spring event ...

The evolving CCaaS market is redefining customer interactions, demanding a strategic reimagining of engagement.