Every day, 911 dispatchers across the nation report for duty, ready to answer the call — often from someone experiencing the worst moment of their life. These highly trained professionals serve as the ...
The audio begins with a 911 dispatcher asking the caller to describe the emergency. “Hi, something has happened here,” one of the women sobs in the clip, which was first obtained late Friday ...
When individuals in crisis call 911 in Minnesota, “Travis’ Law” requires dispatchers refer mental health calls to trained crisis responders where available. In 2024, 5 INVESTIGATES ...