Every day, 911 dispatchers across the nation report for duty, ready to answer the call — often from someone experiencing the worst moment of their life. These highly trained professionals serve as the ...

When individuals in crisis call 911 in Minnesota, “Travis’ Law” requires dispatchers refer mental health calls to trained crisis responders where available. In 2024, 5 INVESTIGATES ...

LONGVIEW, Texas — The Longview Police Department fired up the grills to honor and support the family of a longtime 911 dispatcher. Casey Lawson, who served as a dispatcher for 22 years ...

The owner of two dogs faces criminal charges after the pair attacked an 8-year-old boy. Police fatally shot one of the dogs.

911 Dispatcher: "Did he hurt someone with the scissors? He stabbed a nurse?"Caller: "Yes."911 Dispatcher: "Does he still have the scissors, yes or no?"Caller: "Yes."911 Dispatcher: "Where is the ...

MPDS is a software system that helps dispatchers better assess the level of urgency of a 911 call and direct paramedics to the sickest, most at-risk patients first. In so doing, the system is ...

Emergency medical dispatch solutions provider Priority Dispatch has entered a partnership with VectorCare to integrate its emergency dispatch protocols into VectorCare's suite of customisable ...

and the Lindsay Central Ambulance Communications Centre (which also serves Northumberland Paramedics) are introducing the new system for 9-1-1 medical emergency calls on Wednesday, March 26.

(TNS) — Proponents of a bill that would boost retirement benefits for emergency dispatchers say the change could help improve recruitment and retention efforts in a high-stress profession that ...

The woman allegedly killed her son the day before his birthday because "he did not want to turn 18," according to a detective who spoke at her arraignment on Monday. A teen is dead and his mother ...