If computer capabilities are accelerating at a speed no human can muster, service doesn’t need to be stagnant. Following the need for game-changing technology to manage customer interactions with ease ...

If you’re a US citizen, “you have the right to say no” to a search, “and they are not allowed to bar you from the country,” ...

Welcome to the future of customer service! Jotform is proud to show off our newest innovation: Jotform AI Agents. Jotform ...

The rise of AI agents marks a turning point in the software industry. These autonomous systems are transforming how we build, ...

Many Americans are frustrated by an unending barrage of scam and spam telephone calls. Multiple reliable sources note that ...

The most prominent cases of machine-learning and GenAI in HR appear to be focused around candidate identification and ...

ContactSwing, an AI voice agent, captures every incoming call, engages with customers just like human and ensures no ...

Bills wide receiver Keon Coleman hosted an event with troops and was challenged to get Josh Allen on FaceTime.

In a wide-ranging phone interview with News 4 Investigates, the convicted owner of Pharaoh’s Gentlemen’s Club renewed his ...

Despite the media frenzy, Pimenta has chosen a measured approach regarding Pogba's negotiations. He firmly denied any existing agreements between Pogba and Corinthians, highlighting that it will take ...

Dr. Rasha Alawieh, 34, was questioned after she arrived at Logan Airport and US Customs and Border Protection agents found ...