After an investigation found that 911 callers in the Atlanta area were often left waiting for an operator to answer, most ...

The improved times come as state lawmakers are pushing for a multi-million -dollar overhaul of antiquated 9-1-1 system.

Fewer emergency callers are placed on long holds as metro Atlanta 911 agencies improve staffing problems and technology breakdowns.

Razer is getting into AI with a new developer platform called Wyvrn. It encompasses dev-focused automation tools like the ...

Answering questions on the best and worst coaching jobs in college football and the clandestine machinations of the CFP ...

Businesses are using AI for more than answering the phones. Jagriti Dawar, branch president for RobotLab of Eastern ...

Despite AI’s growing presence in education, its implementation in rural schools is still in its early stages. The study found ...

If computer capabilities are accelerating at a speed no human can muster, service doesn’t need to be stagnant. Following the need for game-changing technology to manage customer interactions with ease ...

Adenoma detection rate was more than 10% higher in the automatic quality control system (AQCS)-assisted group. Low- and medium-level detectors had improved rates during routine colonoscopy with ...

David Edwards has spent over a decade reporting on social justice, human rights and politics for Raw Story. He also writes Crooks and Liars. He has a background in enterprise resource planning and ...