British Airways is attempting to regain control of the narrative. Improved customer messaging and additional status ...

BA has updated its new loyalty program ‘The British Airways Club’ with new ways passengers can take advantage of offers to ...

British Airways has made tweaks to its loyalty program, just over a month after an overhaul that triggered a storm of ...

British Airways tweaks frequent flyer scheme after backlash to changes - The airline has defended switching from awarding ...

British Airways has unveiled a refresh of its Singapore lounge. This means new furniture, lighting upgrades and, I presume, ...

British Airways defends loyalty scheme changes - The airline is switching from awarding points based on the distance flown or ...